Shipping policy

SHIPPING POLICY

Order processing
We process orders after payment is confirmed. When the item is available, we aim to dispatch within 1–2 business days. If stock or order information requires clarification, we will contact you using the email provided at checkout.

Shipping within the United States
At this time, checkout is configured for delivery to the United States. Standard shipping is currently free for orders shipped within the United States when this option is shown at checkout. Available shipping options and any applicable charges are displayed at checkout.

Shipping address
Please provide a complete and accurate delivery address at checkout. If you need to correct an address, contact support@leehitechlab.com as soon as possible. We cannot guarantee changes after an order has been dispatched.

Tracking
When tracking is available, it will be sent to the email provided at checkout. Carrier scans may take time to appear.

Delivery estimates
Delivery time depends on destination, carrier, service level, customs clearance and product availability. Any estimate is for reference only and is not a guarantee.

Duties and taxes
Import duties, taxes and brokerage charges may apply depending on the destination. Unless checkout states otherwise, these charges are the customer’s responsibility. Please check with local customs before ordering.

Delivery problems
If tracking shows delivered but the parcel is missing, or if the parcel arrives damaged or incomplete, contact support@leehitechlab.com promptly with your order number, tracking number and photos if relevant. We will review the issue and advise next steps.

Questions
support@leehitechlab.com