Contact Leehitech Support

Need help selecting an energy storage connector or support with an existing order? Contact Leehitech with your application and connection requirements. We also assist with USB-C, USB4 and Ethernet accessories.

Customer support

Energy storage connector enquiries

To help us review your requirements, include:

  • Your application and equipment model.
  • Required voltage and current, cable size and operating environment.
  • Connector type, mating interface, polarity and available installation space.
  • A part number, clear connector photos or a dimensional drawing, if available.
  • Quantity, delivery destination and expected timeline.

Product suitability must be checked against the specifications of the exact connector and its mating part. See our energy storage connector selection checklist and connector FAQ before ordering.

Order and delivery support

Include your order number and a short description of the issue. If an item arrived damaged, include clear photos where relevant. Do not send payment card details.

Read our Shipping Policy and Refund Policy for the published terms. Contact support before sending a return.

Other connectivity enquiries

For USB-C, USB4 or Ethernet accessories, include your device model, connector type, required protocol and power or display requirements.